If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days. If the customer wants to return the products they have to request for return within 3days of delivery of the products. The amount will be refunded via same source within 15 to 20 working days.

Return Policy

Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.

Prior to returning any items, please contact the Customer Service Department to Return Material and shipping instructions.

We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated with 3 days from product delivery.

If the customer wants to return the products they have to request for return within 3days of delivery of the products. The amount will be refunded via same source within 15 to 20 working days. Also in case of undamaged & original packing condition which should not be not tampered, amount will be refunded via same source within 15 to 20 working days, however, Customer has to bear the cost of return.

Replacement Policy

In case of any damage of goods we will replace the goods upon initiating replacement within 3 days of delivery and after returning the damaged goods we will replace the item within 10 to 15 business days.

Cancellation Policy

In case of cancellation of order before dispatching and within 3 days of the order given, the transaction amount will be refunded via same source within 15 to 20 working days.

 For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. PASTCART is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8709160724 or ishaanpastcart@gmail.com